COVID-19 Business Support and Advice

Update 13 April 2022

Covid-19 Omicron resources

Important changes to the COVID-19 Protection Framework

From 11.59pm 13 April, all of New Zealand moves to Orange

Key points to note:
  • At Orange, you can continue to do everyday activities, but we need to protect our vulnerable communities.
  • You must wear a face mask in many indoor locations. You do not need to wear a face mask outdoors.
  • You can visit cafes and bars, attend gatherings and events, and go to the hairdresser and gym. There are no capacity limits or distancing requirements at venues.
  • Workplaces and schools can open.
  • To protect yourself, your whānau and your community, keep up healthy habits.

Chamber Events update

From 11:59 pm on 13 April the following rules will apply at The Orchard Business & Event Hub. The changes reflect a move from reliance on vaccine passes in favour of other health measures.

It will no longer be required to show a vaccine pass to gain entry, instead the following will be reinforced

  • Masks should be worn in the reception area and when walking around the office.
  • Hygiene practices – cleaning regime around the office and use of regular hand sanitiser or hand washing
  • Social distancing – 1 metre distance.
  • Stay home if you are sick

NorthChamber will still be required to abide by any health and safety regulations in place at events offsite hosted by our members and stakeholder businesses.

Posters and resources

  • Examples of the resources we have available are below, these can be downloaded through our online platform, Toolkit (COVID-19 Resource Toolkit ( These have also been translated into 27 languages, which can be found here.
  • Testing Positive for COVID-19

220224_What to do when you have symptoms

Can’t find what you’re looking for?

Helpful links:

Web pages

Information in other languages and alternate formats

  • You can find a wide variety of COVID-19 information in 27 languages and 4 alternate formats on the Unite Against COVID-19 website. Key information includes:
  • We will continue to update our translated information as the situation develops.

Covid-19 – Omicron and the Workplace
On Friday 4 February 2022, Northland DHB Public Health Specialist Dr Ankush Mittal hosted a Zoom session for Northland businesses to get a better understanding of how to prepare for COVID-19 entering their workplace. Click here for more

Covid-19 Omicron Help Guide – quick view one pager for support in Northland help and resources in the four key areas of support: health, wellbeing, economy, and Iwi and communities.

Traffic Light Framework

New Zealand is currently in Red of the Traffic Light Framework

Click here for this handy one page Traffic Light System summary 

Businesses and workplaces at red, what you need to know.

Businesses and workplaces at orange, what you need to know.

Understand Worksafe’s guide to what work requires a vaccinated employee

Managing Covid-19 ( Omicron variant) in your business, including contingency planning and modifying employment agreements Managing the impact of COVID-19 cases at your business —

Latest updates and guidelines here – Current Alert Level | Unite against COVID-19 (

Chamber events while in Red will be hosted using the Covid-19 Traffic Light Framework. Please check with the specific event on our calendar to find out more detail. Where possible we will have an online contingency plan for events so that we can still host speakers and connect with our wider business community. A reminder too that The Orchard Business and Events Hub requires evidence of a vaccine passport to enter.

Access guidelines here – Events and public facilities at Red | Unite against COVID-19 (

Business continuity – help to stay afloat

COVID-19 financial support tool

Click here for links to key government support measures, including information on

  • COVID-19 Resurgence Support Payment
  • COVID-19 Short-term Absence Payment
  • COVID-19 Leave Support Scheme
  • Wage subsidy schemes – more info click here
  • Business cash flow and tax measures
  • Small Business Cashflow Loan Scheme
  • Insolvency relief for businesses
  • Apprenticeship boost initiative
  • Information in other languages


Who to access for support, information and further resources?

National Support and Information

Ministry of Social Development

Inland Revenue: important message for business, click here

WorkSafe – operating safely, click here

Ministry of Health updates and latest guidelines, click here

Business support and information, click here

For Covid 19 medical advice call Healthline – 0800 358 5453.


Regional Support

Regional Economic Development Agency, Northland Inc.

Northland Business Covid-19 Response Helpline on 0800 525 001

View their Covid-19 response page for information or the Northland Inc Facebook page


Local Councils and related services

Whangarei District Council

Far North District Council

Kaipara District Council

Northland DHB

Northland DHB COVID-19 Resources for Employers click here

COVID-19 enquiries, phone Northland DHB 0800 600 720
Times are uncertain and stressful. Your wellbeing is important to us. Please reach out for support if you need to. Call or text 1737 to talk with a trained counsellor for free, 24 hours a day, 7 days a week.

Updated mental health and wellbeing guidelines from Ministry of Health, click here


Extra resources

Have you completed a COVID RESPONSE and PROCEDURE PLAN yet for your workplace?

Find the template – Click here  

Northpower – COVID 19 Control Framework, click here

Creative Northland – COVID 19 Control Framework click here

Crisis readiness resources available at

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