COVID-19 Business Support and Advice

Update 19 May 2020 

As we have moved to Level 2 we’ve compiled the following resources with the help of our Members and business partners. Many of our members have expressed concerns about information on PPE, contact tracing and operational templates so accordingly we’ve gathered guidelines and resources below on these issues.

Who can operate at Level 2? Quick guide, click here

Golden Rules to Make your Business COVID-19 safe click here

WorkSafe Level 2 what you need to think about click here

Operational templates sample  for Level 2:

WorkSafe Safety Plan template – click here

NorthPower has kindly shared their COVID-19 Control Framework which is an excellent resource on operations at Level 3 – click here

PPE (Personal Protection Equipment)

Ministry of Health PPE poster guide click here

lndustry Specific Guidelines

*Please note these are various sector guidelines only and all advice should be based ultimately on the government COVID-19 page
1. Construction: Building NZ- Alert Level 3 guidelines for Building and Construction, click here

2. Hospitality :
MPI Guidelines -Re-opening or making changes to a food business in Alert Level 2, click here
MPI Checklist- Re-opening a food business after COVID-19 Level 4, click here
MPI Checklist – Re-opening a food business after COVID-19 Level 2, click here

3. Retail: Retail NZ – Preparing retailers to operate at Alert Level 2, click here

4. Manufacturing: Employers & Manufacturers Association- Newly released COVID 19 safe work protocols, click here

5. Financial Services: Council of Financial Regulators list of essential financial services, click here

Who to access for support, information and further resources?

National Support and Information

Official COVID-19 website, everything you need to know in one place 

WorkSafe – essential information for Level 2 operation, click here

Key information through Ministry of Social Development

Financial support through Ministry of Social Development

MSD Tai Tokerau Employer Information @ 7 April 2020: click here

MSD Tai Tokerau Employer Information @ 27 March 2020: click here

MSD Redundancy Support for Taitokerau Businesses @ 7 May 2020: click here

Inland Revenue: latest changes to tax, interest and penalties, click here

Business support and information, click here

Ministry of Health updates and latest guidelines, click here

For Covid 19 medical advice call Healthline – 0800 358 5453.

Crisis readiness resources available at

Regional Support

Regional Economic Development Agency, Northland Inc.

Northland Business Covid-19 Response Helpline on 0800 525 001

View their Covid-19 response page for information or the Northland Inc Facebook page

Local Councils and related services

Whangarei District Council

Far North District Council

Kaipara District Council

Northland DHB

COVID-19 enquiries, phone Northland DHB 0800 600 720

Times are uncertain and stressful. Your wellbeing is important to us. Please reach out for support if you need to. Call or text 1737 to talk with a trained counsellor for free, 24 hours a day, 7 days a week.

Updated mental health and wellbeing guidelines from Ministry of Health, click here

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