Media release: Flooding in the North Island – Important update IRD 31.1.2023

We are aware many customers will have been affected by flood and other weather related damage and may need help to keep up with their tax obligations, including filing and paying on time. This includes upcoming GST, employer filing as well as tax payments due on the 7th February.

We will carefully consider your circumstances on a case by case basis, when considering whether we are able to remit any penalties that may have been applied – see Waiving payment penalties. Remission of interest on late payments requires an Order in Council by Cabinet. If this happens further information will be provided.

We may also write off tax, penalties and interest where collection of those amounts would place someone in a position of serious hardship.

If you believe your provisional tax should be reduced due to a likely reduction of income in the current year you can generally re-estimate the amount of tax you expect to pay and reduce the payments or get any overpaid amounts without having to file a tax return – see Estimation option.

If you have lost some or all of your tax records as a result of the recent flooding, we are able to manage this situation as well.

If you are impacted by these weather events, you do not need to contact us at this time. However, if you want to get in touch, we are prioritising our support to our affected customers, please send us a message in myIR or call us on our disaster line 0800 473 566.

Please feel free to distribute this information if appropriate.

Further information will be updated online in the coming days.


Ngā mihi nā,


Rata Kamau (he/him)

Account Management – Small & Medium Enterprises, Community Groups & Māori

CCS Planning, Design and Delivery,

Te Tari Taake | Inland Revenue

Phone – 04-8902246

Mobile – 029-8902246

Email –

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